TERMS AND CONDITIONS
Effective Date: August 9, 2026
Last Updated: August 8, 2026
Important Notice — Please Read
These Terms and Conditions ("Terms") form a legally binding agreement between you and SiliconStream Technology. They contain provisions that affect your legal rights, including a limitation of our liability, an indemnity you give to us, and — for certain users — an agreement to resolve disputes by arbitration on an individual basis rather than in court. Please read them carefully and keep a copy for your records.
Consumers: nothing in these Terms limits or removes any right you have under the mandatory consumer protection laws of the country in which you live. Where those laws give you greater protection than these Terms, those laws apply.
How These Terms Are Organised
We offer both professional services and our own software products. Because these work differently, these Terms are divided into Parts, and the Parts that apply to you depend on what you are using:
• Part A — General Terms: applies to everyone who visits our Website or uses anything we offer.
• Part B — Client Services: applies to businesses and individuals who engage us to deliver custom development, design, consulting or support services.
• Part C — Our Products and Platforms: applies to users of software products, applications and platforms that we publish and operate ourselves.
• Part D — Legal Terms Applicable to All: applies to everyone, in addition to Parts A, B and C.
If you use both our Services and our Products, all relevant Parts apply to you.
PART A — GENERAL TERMS
1. About Us and These Terms
This Website and the Services and Products described in these Terms are operated by SiliconStream Technology ("SiliconStream", "we", "us", "our"), a company organised under the laws of India with its principal place of business at Rameshwar, Varanasi, Uttar Pradesh, India – 221405. These Terms govern your access to and use of our website at siliconstreamtechnology.com (the "Website"), our professional services (the "Services"), and our own software products, mobile applications and platforms (the "Products").
2. Acceptance of These Terms
By accessing or using the Website, by creating an account for a Product, or by entering into any engagement with us for Services, you acknowledge that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, you must not use the Website, the Products or the Services.
If you accept these Terms on behalf of a company, organisation or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
3. Eligibility and Age Requirements
You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction if higher, to enter into a Services engagement with us.
For our Products, you must be at least eighteen (18) years of age. Where we expressly permit use by a person under 18, that person may use the Product only with the verifiable consent and under the supervision of a parent or legal guardian, who accepts these Terms on the minor's behalf and is responsible for their use. We do not knowingly collect personal data from children in breach of applicable law, including the Children's Online Privacy Protection Act (United States), the UK and EU General Data Protection Regulation, and the Digital Personal Data Protection Act, 2023 (India). If we learn that we have collected such data without the required consent, we will delete it promptly.
You may not use the Website, Services or Products if you are barred from doing so under the laws of your country of residence or any other applicable jurisdiction, or if your access has previously been suspended or terminated by us.
4. Definitions
• "Client" means a person or entity that engages us to perform Services under a Proposal or Statement of Work.
• "Deliverables" means the work product we create specifically for a Client and identified as deliverable in a Proposal or Statement of Work.
• "Pre-Existing Materials" means tools, libraries, frameworks, templates, know-how and other materials owned or licensed by us that existed before, or were developed independently of, a particular engagement.
• "Statement of Work" or "SOW" means a written proposal, quotation, order form or scope document signed or otherwise accepted by both parties.
• "User Content" means any content, data, text, images or other material you submit to, or generate through, a Product.
• "Consumer" means an individual acting wholly or mainly outside their trade, business, craft or profession.
• "Business User" means any user who is not a Consumer.
5. Your General Responsibilities
When using the Website, the Services or the Products, you agree to:
• provide accurate, current and complete information, and keep it up to date;
• use the Website, Services and Products only for lawful purposes and in compliance with all applicable laws, regulations and third-party rights;
• respect the intellectual property rights of SiliconStream and of third parties;
• refrain from any action that may disrupt, damage, overload or interfere with our systems, or attempt to gain unauthorised access to them; and
• maintain the confidentiality of any credentials issued to you and remain responsible for activity conducted under them.
You are solely responsible for the content, data and communications you share with us, and for ensuring you have the rights necessary to share them.
6. Privacy and Data Protection
Our collection and use of personal data is described in our Privacy Policy at https://siliconstreamtechnology.com/privacy-policy/. Where we process personal data on behalf of a Client in the course of delivering Services, we do so as a processor (or service provider) acting on the Client's documented instructions, and the parties will enter into a Data Processing Agreement where required by applicable law, including the UK and EU General Data Protection Regulation, the California Consumer Privacy Act as amended, and the Digital Personal Data Protection Act, 2023 (India). Where personal data is transferred internationally, we will implement an appropriate transfer mechanism recognised under applicable law.
PART B — CLIENT SERVICES
This Part applies where you engage us to deliver Services.
7. Our Services
SiliconStream provides a range of technology services, including custom software development, web application development, mobile application development, UI/UX design, cloud and DevOps services, AI/ML development and integration, API and third-party integrations, SaaS development, IT consulting, and maintenance and technical support.
We may modify, enhance or discontinue any Service offering at our discretion. Where a change materially affects an active engagement, we will notify the affected Client in advance and, where the change is material and adverse, the Client may terminate the affected engagement without penalty for work not yet performed.
8. Proposals, Statements of Work and Order of Precedence
Each engagement is governed by a Proposal or Statement of Work describing the scope, deliverables, timeline, fees and any additional terms. A Proposal or SOW becomes binding when signed or expressly accepted in writing by both parties.
In the event of a conflict, the following order of precedence applies: (a) a signed Master Services Agreement, if any; (b) the applicable Statement of Work; and (c) these Terms. These Terms apply to the extent not addressed or expressly varied by a signed agreement or SOW.
9. Client Responsibilities and Dependencies
Timely delivery depends on Client cooperation. The Client agrees to provide, without undue delay, the information, content, approvals, access, credentials, third-party licences and decisions reasonably required for us to perform. Where a Client dependency is delayed, timelines and fees may be adjusted proportionately, and we will not be liable for any resulting delay.
The Client is responsible for ensuring that any content, data or materials it supplies do not infringe third-party rights and comply with applicable law, and for obtaining any regulatory approvals applicable to its own business or industry.
10. Change Requests
Any request that materially alters the agreed scope, functionality, timeline or effort will be documented as a change request. Additional work is chargeable at the rates set out in the applicable SOW or, if none, at our then-current standard rates, and will be performed only after written approval.
11. Fees, Invoicing and Taxes
• Fees, project costs and subscription charges are payable in accordance with the terms agreed for each engagement.
• Unless the SOW states otherwise, invoices are payable within five (5) days of the invoice date.
• All fees are exclusive of taxes, duties, levies and withholdings. The Client is responsible for all applicable taxes other than taxes on our net income. Where withholding tax is required by law, the Client will provide the relevant tax certificate.
• Third-party costs incurred on the Client's behalf — including hosting, licences, app store fees, APIs and paid tools — are chargeable at cost unless the SOW states otherwise, and require prior written approval where they exceed the amount specified in the SOW.
• Overdue amounts may accrue interest at one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is lower, and we may suspend Services on written notice until payment is received.
Refunds. Fees for Services already performed are non-refundable except where expressly stated in a written agreement or required by applicable law. Nothing in this clause limits any statutory right of cancellation or refund available to a Consumer.
12. Intellectual Property in Services Engagements
Our materials. All content, software, designs, graphics and materials on the Website, and all Pre-Existing Materials, remain the property of SiliconStream or our licensors. Unauthorised use, reproduction or distribution is prohibited.
Client materials. The Client retains all rights in materials, data, trademarks and content it provides to us, and grants us a non-exclusive licence to use them solely to perform the Services.
Deliverables. Upon our receipt of all fees due for the relevant engagement, we assign to the Client all right, title and interest in the Deliverables created specifically for that Client, excluding Pre-Existing Materials and third-party components. Until full payment is received, the Client holds no ownership rights in the Deliverables.
Licence to Pre-Existing Materials. To the extent Pre-Existing Materials are embedded in the Deliverables, we grant the Client a perpetual, worldwide, non-exclusive, royalty-free licence to use, modify and distribute them as part of the Deliverables, but not on a standalone basis.
Open source and third-party components. Deliverables may incorporate open-source or third-party components licensed under their own terms, which are passed through to the Client. We will identify material components on request.
Portfolio rights. Unless the Client notifies us otherwise in writing, we may identify the Client as a customer and display non-confidential visual representations of the Deliverables in our portfolio and marketing materials. We will not disclose Confidential Information in doing so.
Feedback. Any suggestions or feedback you provide about our Services or Products may be used by us without restriction or obligation to you.
13. Confidentiality
Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or would reasonably be understood to be confidential, including designs, business strategies, source code, project documents and other proprietary data ("Confidential Information"). Each party will use Confidential Information only for the purposes of the engagement and will protect it with at least the same degree of care it applies to its own confidential information, and no less than a reasonable standard of care.
These obligations do not apply to information that is or becomes public through no breach of these Terms, was lawfully known to the recipient without obligation of confidence, or is independently developed without use of the Confidential Information. Disclosure is permitted where required by law, regulation or court order, provided the disclosing party is given reasonable prior notice where lawfully possible.
These confidentiality obligations survive termination for a period of five (5) years, and indefinitely in respect of trade secrets and source code.
14. Service Warranty
We warrant that the Services will be performed in a professional and workmanlike manner by suitably skilled personnel, and that Deliverables will materially conform to the specifications set out in the applicable SOW for a period of thirty (30) days from delivery, unless a longer period is agreed in writing.
If a Deliverable does not conform, the Client must notify us in writing within that period with sufficient detail to reproduce the issue. Our sole obligation, and the Client's exclusive remedy, is that we will correct the non-conformity at no additional charge or, if we are unable to do so within a reasonable time, refund the fees paid for the non-conforming Deliverable. This warranty does not apply to issues caused by modifications made by anyone other than us, use contrary to documentation, Client-supplied materials, or third-party services outside our control.
15. Non-Solicitation
During an engagement and for twelve (12) months afterwards, neither party will knowingly solicit for employment any employee or contractor of the other party who was directly involved in the engagement, except through general public advertising not targeted at that individual. This clause applies only to the extent permitted by applicable law.
16. Term and Termination of Services
Either party may terminate an engagement for material breach that remains uncured thirty (30) days after written notice, or immediately where the other party becomes insolvent or ceases to carry on business. A Client may terminate an engagement for convenience on thirty (30) days' written notice unless the SOW states otherwise.
On termination, the Client will pay for all Services performed and expenses committed up to the effective date of termination. Termination does not release either party from accrued payment obligations or from confidentiality, intellectual property or limitation of liability provisions.
PART C — OUR PRODUCTS AND PLATFORMS
This Part applies where you access or use a software product, mobile application or platform published and operated by SiliconStream, including SilicoSchool and SilicoCare (each, a "Product"). Where a Product has its own supplemental terms, those supplemental terms apply in addition to, and in case of conflict prevail over, this Part for that Product.
17. Accounts and Account Security
Some features require you to create an account. You agree to provide accurate registration information, to keep your credentials confidential, and to notify us promptly at info@siliconstreamtechnology.com of any unauthorised use of your account. You are responsible for all activity that occurs under your account. We may refuse, suspend or reclaim any username at our reasonable discretion.
18. Licence to Use the Product
Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Product for your own personal or internal business purposes. All rights not expressly granted are reserved to us.
You must not, and must not permit anyone else to: copy, modify, translate or create derivative works of the Product; reverse engineer, decompile or disassemble it except to the extent this restriction is unenforceable under applicable law; rent, lease, sell, sublicense or otherwise commercially exploit it; remove any proprietary notices; use automated means to scrape, crawl or extract data from it; use it to build a competing product; or circumvent any technical limitation, rate limit or security measure.
19. Acceptable Use
You agree not to use any Product to create, upload, transmit, store or share material that:
• is unlawful, defamatory, obscene, sexually explicit, or harmful to minors in any way;
• harasses, threatens, bullies, impersonates or incites hatred or violence against any person or group;
• infringes any patent, trademark, copyright, trade secret, privacy, publicity or other right;
• contains viruses, malware or other harmful code;
• constitutes unsolicited commercial communication, spam, pyramid schemes or fraudulent offers;
• deceives or misleads as to its origin, or is knowingly false or misleading in a manner likely to cause harm;
• is prohibited under the Information Technology Act, 2000 and the rules made under it (where the Product is accessed from India), or under any other applicable law; or
• interferes with the operation of the Product or the enjoyment of other users.
We may investigate suspected violations and take any action we consider appropriate, including removing content, suspending or terminating accounts, and reporting the matter to law enforcement.
20. User Content
You retain ownership of your User Content. By submitting User Content to a Product, you grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt, publish, translate and display that User Content solely for the purposes of operating, providing, securing, improving and promoting the Product. This licence ends when you delete the User Content, except to the extent it has been shared with others who have not deleted it, or where retention is required by law or for backup and audit purposes.
You represent and warrant that you own or have all necessary rights in your User Content and that it does not violate these Terms or any applicable law. We do not endorse and are not responsible for User Content, and we have no obligation to monitor it, although we reserve the right to do so.
21. Fees, Subscriptions and Automatic Renewal
Certain Products or features are offered on a paid or subscription basis. Prices, billing frequency and features are disclosed at the point of purchase.
• Subscriptions renew automatically at the end of each billing period at the then-current rate OR explicitly mentioned in contract/agreement document, unless cancelled before the renewal date.
• You may cancel at any time through your account settings or, where the subscription was purchased through an app store, through that app store. OR email/call us for the same. Cancellation takes effect at the end of the current billing period, and you retain access until then.
• We may change prices on at least thirty (30) days' prior notice. Price changes take effect at the start of the next billing period, and you may cancel before then if you do not accept them.
• Free trials convert to paid subscriptions at the end of the trial period unless cancelled beforehand. We will tell you the trial length and the price that will apply.
Refunds. Except where required by applicable law or expressly stated at the time of purchase, all payments for our SaaS application are non-refundable. We do not provide refunds, credits, or prorated refunds for partially used subscription periods, canceled subscriptions, or unused services. If a subscription is canceled before all agreed payments or installments have been paid, cancellation does not waive any outstanding payment obligations, and the customer remains responsible for paying all amounts due under the applicable subscription or agreement. Consumers in the United Kingdom, European Economic Area, Australia, and other jurisdictions with equivalent consumer protection laws retain their statutory cancellation, cooling-off, and refund rights to the extent required by applicable law. Where a Product is purchased through the Apple App Store or Google Play, refunds are subject to the applicable store's policies, and refund requests should be submitted directly to the relevant store.
22. Mobile Applications and App Store Terms
Where you download a Product from a third-party app store or distribution platform (each an "App Provider"), you also agree to that App Provider's terms. The following apply where the Product is obtained from the Apple App Store:
• These Terms are between you and SiliconStream only, and not with Apple. Apple is not responsible for the Product or its content.
• Apple has no obligation to provide maintenance or support for the Product.
• If the Product fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Product.
• Apple is not responsible for addressing any claim by you or a third party relating to the Product, including product liability, regulatory non-compliance and consumer protection claims.
• Apple is not responsible for the investigation, defence, settlement or discharge of any third-party intellectual property infringement claim relating to the Product.
• You represent that you are not located in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not on any United States Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Where the Product is obtained from Google Play, Google is similarly not a party to these Terms and has no responsibility for the Product, and the Google Play Terms of Service apply to your acquisition of it.
23. Beta and Preview Features
We may offer features identified as beta, preview, early access or experimental. These are provided "as is" and "as available", may be modified or withdrawn at any time, may contain errors, and are excluded from any warranty, service level or support commitment. You use them at your own risk.
24. Availability, Updates and Changes to Products
We aim to keep our Products available and functioning, but we do not guarantee uninterrupted or error-free operation. Access may be suspended for maintenance, upgrades, security or reasons beyond our reasonable control.
We may update, modify, add or remove features at any time. Where we discontinue a Product, or a material feature of it, we will give affected users reasonable prior notice by email or in-product notification and, where you have paid in advance for a period extending beyond the discontinuation, we will provide a pro-rata refund of the unused portion.
25. Copyright Complaints and Content Takedown
We respect intellectual property rights and respond to properly submitted notices of alleged infringement, including notices under the United States Digital Millennium Copyright Act. To submit a notice, contact info@siliconstreamtechnology.com with: identification of the work claimed to be infringed; identification of the material alleged to be infringing and its location; your contact details; a statement of good-faith belief that the use is not authorised; a statement, made under penalty of perjury, that the information is accurate and that you are authorised to act on behalf of the rights owner; and your physical or electronic signature. We may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers.
26. Grievance Redressal (India)
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are:
Name: Anil Maurya
Designation: Administrator, SiliconStream Technology
Address: Rameshwar, Varanasi, Uttar Pradesh, India – 221405
Email: people@siliconstreamtechnology.com
We will acknowledge a complaint within twenty-four (24) hours of receipt and will endeavour to resolve it within fifteen (15) days, or sooner where required by applicable law.
27. Suspension and Termination of Accounts
We may suspend or terminate your access to a Product, with or without notice, if you breach these Terms, if we reasonably suspect fraudulent, abusive or unlawful activity, if required by law, or if continued provision would create a security or legal risk. Where practicable and lawful, we will give you notice and an opportunity to remedy the issue.
You may stop using a Product and close your account at any time. On termination, your licence ends immediately and we may delete your User Content in accordance with our Privacy Policy and applicable retention obligations. Where reasonably practicable, we will give you an opportunity to export your User Content before deletion.
PART D — LEGAL TERMS APPLICABLE TO ALL
28. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR IN A SIGNED AGREEMENT, THE WEBSITE, SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE, SERVICES OR PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT ANY DEFECT WILL BE CORRECTED.
Some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. Nothing in this section affects the statutory rights of a Consumer.
29. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, DATA OR DATA USE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, THE SERVICES OR THE PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).
Exclusions. Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; (d) breach of confidentiality obligations; (e) a party's indemnification obligations; (f) amounts payable under an SOW; or (g) any other liability that cannot lawfully be excluded or limited.
The limitations in this section reflect the allocation of risk between the parties and form an essential basis of the bargain. They apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
30. Indemnification
You agree to defend, indemnify and hold harmless SiliconStream and its officers, directors, employees, contractors and agents from and against any third-party claims, damages, liabilities, losses, costs and reasonable legal fees arising out of or relating to: (a) your breach of these Terms or applicable law; (b) your User Content or materials you supply to us; (c) your use or misuse of the Website, Services or Products; or (d) your infringement of any third-party right.
We agree to defend and indemnify a Client against third-party claims that Deliverables created by us infringe that third party's intellectual property rights, provided the Client notifies us promptly, gives us sole control of the defence, and reasonably cooperates. This indemnity does not apply to claims arising from Client-supplied materials, third-party or open-source components, modifications not made by us, or use of the Deliverables in combination with items not supplied by us where the infringement would not have arisen otherwise.
31. Force Majeure
Neither party will be liable for any delay or failure to perform (other than an obligation to pay money) caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, labour disputes, power or internet outages, cyber-attacks, or failures of third-party services or infrastructure. The affected party will notify the other promptly and use reasonable efforts to resume performance. If the event continues for more than sixty (60) days, either party may terminate the affected engagement on written notice.
32. Third-Party Services and Links
The Website, Services and Products may link to or integrate with third-party websites, APIs, platforms and services that we do not control. We are not responsible for their content, availability, security or practices, and your use of them is governed by their own terms. Any dealings you have with third parties are solely between you and them.
33. Export Control and Sanctions
You represent that you are not located in, under the control of, or a national or resident of any country subject to comprehensive trade sanctions administered by the United States, the United Kingdom, the European Union or India, and that you are not listed on any applicable restricted-party list. You agree to comply with all applicable export control and sanctions laws in your use of the Website, Services and Products.
34. Governing Law
Business Users. These Terms and any dispute arising out of or in connection with them are governed by the laws of India, without regard to conflict-of-law principles, and the parties submit to the exclusive jurisdiction of the courts of Varanasi, Uttar Pradesh, India, subject to the arbitration provisions in Section 35. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Where a signed Master Services Agreement or SOW specifies a different governing law or venue, that agreement prevails for that engagement.
Consumers. If you are a Consumer, these Terms are governed by the laws of India, but you retain the benefit of any mandatory consumer protection provisions of the law of the country in which you reside, and you may bring proceedings in the courts of that country where the law of that country gives you that right. Nothing in these Terms deprives you of the protection of provisions that cannot be derogated from by agreement under the law of your country of residence.
35. Dispute Resolution
Informal resolution. Before commencing formal proceedings, the parties will attempt in good faith to resolve any dispute through discussion. You agree to contact us first at info@siliconstreamtechnology.com with a written description of the dispute and the relief sought, and to allow thirty (30) days for resolution.
Arbitration for Business Users. Any dispute between SiliconStream and a Business User that is not resolved informally will be finally settled by arbitration under the Arbitration and Conciliation Act, 1996 (India), by a sole arbitrator appointed by agreement between the parties or, failing agreement, in accordance with that Act. The seat and venue of arbitration will be Varanasi, Uttar Pradesh, India, and the language will be English. Hearings may be conducted by video conference. The award will be final and binding, and judgment may be entered on it in any court of competent jurisdiction. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information.
Individual basis; no class actions. To the maximum extent permitted by applicable law, disputes will be resolved on an individual basis only. Neither party may bring a claim as a plaintiff or class member in a class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. This provision does not apply where it is unenforceable under the law applicable to you.
Consumers. If you are a Consumer, the arbitration and class-action provisions of this section apply only to the extent permitted by the mandatory law of your country of residence. You may always bring a qualifying claim in a small claims court, and, if you reside in the United Kingdom or the European Economic Area, you may use the relevant online or alternative dispute resolution channels available to you.
36. Notices and Electronic Communications
You consent to receive communications from us electronically, including by email and in-product notification, and agree that electronic communications satisfy any legal requirement that a communication be in writing. Notices to us must be sent to info@siliconstreamtechnology.com and, for formal legal notices, also by post to our registered address set out in Section 38. Notices to you will be sent to the email address associated with your account or engagement.
37. General Provisions
Entire agreement. These Terms, together with the Privacy Policy and any applicable SOW, supplemental product terms or signed agreement, constitute the entire agreement between the parties and supersede all prior discussions and representations on the subject matter.
Changes to these Terms. We may revise these Terms to reflect changes in our Services, Products, legal requirements or business practices. We will post the updated version with a revised "Last Updated" date and, where changes are material, give at least thirty (30) days' notice by email or in-product notification before they take effect. Continued use after the effective date constitutes acceptance. If you do not accept the changes, you must stop using the Website, Services and Products and may cancel any subscription for a pro-rata refund of the unused prepaid period.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of assets, or to an affiliate, on notice to you.
Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force.
No waiver. A failure or delay in exercising any right is not a waiver of that right, and no single or partial exercise prevents any further exercise.
No third-party beneficiaries. Except as expressly stated in Section 22, these Terms do not confer rights on any third party.
Independent contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.
Survival. Provisions that by their nature should survive termination will do so, including those relating to payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law and dispute resolution.
Language and headings. These Terms are drafted in English, and the English version prevails over any translation. Headings are for convenience only and do not affect interpretation.
38. Contact Us
For questions or concerns regarding these Terms, please contact us at:
SiliconStream Technology
Rameshwar, Varanasi, Uttar Pradesh, India – 221405
Email: info@siliconstreamtechnology.com
Grievance Officer (India): people@siliconstreamtechnology.com
These Terms and Conditions are effective as of August 9, 2026.